Frequently Asked Questions
How long do I have access to a course?
You receive at least 12 months of access to updated materials, including new templates added during that window.
Are there live sessions?
Some cohorts include live workshops and office hours. Self-paced courses include optional community Q&A threads.
Do you offer refunds?
Yes. If the course isn’t a good fit within 14 days of purchase and you’ve completed under 20% of lessons, we’ll refund you as outlined in our Terms.
Is there a certificate of completion?
Yes, a shareable PDF certificate is available after completing all lessons and passing the final checklist review.
What is your teaching philosophy?
Gentle progress, practical briefs, and ethical persuasion—no fear-based tactics. We design with a maternal, supportive tone.
Do you provide accessibility features?
We provide transcripts, captions, and keyboard-friendly navigation. If you need an accommodation, contact us.
Can my team enroll together?
Yes. We offer group licensing and private workshops for teams. Please reach out via the contact form.
Do you promise specific financial outcomes?
No. We teach proven craft and ethical marketing principles but cannot guarantee outcomes. Your context and effort matter.